01
Agreement to Terms
These Terms & Conditions constitute a binding contract between:
- You (hereinafter referred to as "you" / "your" / "user" / "visitor")
- CLIMB THE HIMALAYAS / CTH / we / us / our — the owner of the website, whose registered office is at Utopia Resorts, Near Hadimba Temple Manali, District Kullu, Himachal Pradesh
This agreement applies to your use of https://climbthehimalayas.com and to any Tour Operator Services provided by M/S CLIMB THE HIMALAYAS once you have made a booking with us.
By using or visiting this website, or by booking any Tour Operator Service, you acknowledge and accept these Terms & Conditions. If you do not agree with any part of these terms, you may not access the website and must not book our services.
02
Authenticity & Limitations of Information
The content of this website is for your general information and use only. It is subject to change without notice at our sole discretion. We make our best efforts to keep information up to date, however:
- Materials are provided on an "as is" basis
- Content may include technical, typographical, or photographic errors
- No guarantee or warranty is made as to accuracy, completeness, or suitability
In no event shall we or our suppliers be liable for any damages (including loss of data, profit, or business interruption) arising out of the use of — or inability to use — the materials on our website, even if we have been notified of the possibility of such damage.
Your use of any information or materials on this website is entirely at your own risk. It is your responsibility to ensure that products or services available through this website meet your specific requirements.
03
Personal Identification Information
We may collect personal identification information from users in a variety of ways, including when users visit our site, register, fill out a form, or engage with other activities or resources we make available. This may include:
- Full name
- Email address
- Mailing address
- Phone number
Users may always visit our site anonymously. We will collect personal identification information only if users voluntarily submit it. Users can always refuse to supply such information, though this may prevent them from engaging in certain site-related activities.
04
Non-Personal Identification Information
We may collect non-personal identification information about users whenever they interact with our site. This may include:
Browser name and type
Type of computer or device
Operating system
Internet service provider details
05
Web Browser Cookies
Our site may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you.
You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Please note that some parts of the site may not function properly if cookies are disabled.
06
How We Use Collected Information
CLIMB THE HIMALAYAS collects and uses personal information for the following purposes:
- To improve our service — your information helps us respond more effectively to customer service requests and support needs
- To personalise user experience — we may use aggregated information to understand how users as a group use our services and resources
- To improve our site — we continually improve our website based on information and feedback received from you
- To send periodic emails — the email address provided during booking will only be used to send information and updates pertaining to your order, enquiries, or requests
If you opt in to our mailing list, you may receive occasional emails with company news, updates, or related information. Every email includes detailed unsubscribe instructions, or you may contact us directly to opt out at any time.
07
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, and transaction data stored on our site.
All sensitive data exchange between the site and its users occurs over an SSL-secured, encrypted communication channel protected with digital signatures. Your connection to our website is private and it is very unlikely that any third party can intercept or tamper with data exchanged between you and our website.
08
Declaration Form & Indemnity Clause
If you take any Tour Operator services offered by CLIMB THE HIMALAYAS, signing the Declaration Form / Indemnity Clause is mandatory. This applies to all individual trekkers travelling in a group.
- Print the declaration form prior to your trek
- Duly sign the form
- Submit it at the respective trek base before departure
09
Changes to These Terms & Conditions
CLIMB THE HIMALAYAS has the discretion to update these terms at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we protect the personal information we collect.
You acknowledge and agree that it is your responsibility to review this page periodically and become aware of any modifications.
10
Your Acceptance of These Terms
By using this site, you signify your acceptance of these Terms & Conditions. If you do not agree to these terms, please do not use our site.
Your continued use of the site following the posting of any changes to these terms will be deemed your acceptance of those changes.
11
Contacting Us
If you have any questions about these Terms & Conditions, the practices of this site, or your dealings with us, please contact us at:
